# Alibabacloud Qianwenai Support

> Manage QianWen support tickets from the conversation: submit, list, view, follow up, expedite, re…

Manage QianWen support tickets from the conversation: submit, list, view,
follow up, expedite, reply, close and rate — covering QianWen AI, Bailian,
DashScope and Alibaba Cloud model-service issues. Triggers: "submit ticket",
"create ticket", "list tickets", "view ticket", "reply ticket", "close
ticket", "rate ticket", "transfer to human", "work order", "customer
service", "human support", "open ticket", "check ticket", "cancel ticket",
"evaluate ticket", "ticket list", "ticket status", "support request",
"escalate to agent", "follow up on a ticket", "expedite ticket",
"after-sales", "report a problem", "file a complaint", "overdue payment",
"billing issue", "invoice discrepancy", "quota exhausted", "usage limit
reached", "API error, contact official", "account suspended", "account
blocked", "contact support". Do NOT trigger for general product knowledge,
model usage how-tos, API Key management, or vague feedback without explicit
ticket intent — confirm intent first.

- Page: https://ss33.ai/skills/aliyun/alibabacloud-qianwenai-support-8497421555
- Publisher: aliyun
- Category: [Business](https://ss33.ai/skills/category/business-y1h0vy) › [Customer service](https://ss33.ai/skills/category/business-y1h0vy/customer-service-4btbk1)
- Source: https://github.com/aliyun/alibabacloud-aiops-skills/blob/32598d65d9643343f0580393355f1e4803fc5007/skills/others/cseskillshub/alibabacloud-qianwenai-support/SKILL.md

## Skill

This skill's licence does not allow redistribution, so the store does not serve its text. Get it from the author: https://github.com/aliyun/alibabacloud-aiops-skills/blob/32598d65d9643343f0580393355f1e4803fc5007/skills/others/cseskillshub/alibabacloud-qianwenai-support/SKILL.md