Community Insight Taxonomy
Tagging schema for classifying community signals by persona, journey,
by gtmagents · Apache-2.0
The skill
Tagging schema for classifying community signals by persona, journey,
Community Insight Taxonomy Skill
When to Use
- Standardizing feedback tagging across forums, events, surveys, and interviews.
- Sharing structured insights with product, marketing, or CS teams.
- Powering dashboards and AI routing for community signals.
Framework
- Persona Dimension – builders, admins, execs, partners, champions, newcomers.
- Journey Stage – onboarding, activation, adoption, expansion, advocacy, lapse.
- Driver Dimension – product, support, education, pricing, community experience, roadmap.
- Sentiment & Urgency – positive/neutral/negative + severity/impact.
- Business Linkage – map to ARR tier, account health, opportunity pipeline, or churn risk.
Templates
- Tag dictionary with definitions, examples, and confidence guidelines.
- Airtable/Sheet schema with validation + automation hooks.
- Quick-reference cheatsheet for moderators/interviewers.
Tips
- Run monthly taxonomy reviews to merge duplicates and add emerging themes.
- Capture "what good looks like" examples to maintain consistency.
- Pair with
run-member-insight-sprintfor auto-tagged datasets.
Use this skill
Connect your agent to the Skill Store MCP server and ask for it by ref: gtmagents/community-insight-taxonomy-86499600343.
Details
- Publisher
- gtmagents
- Category
- Business › Misc
- License
- Apache-2.0
- Updated
- 2026-04-03
References
More from gtmagents
- Account Tiering Use when defining ABM tiers, scoring logic, and coverage rules.
- Personalization Use when crafting tiered ABM messaging, offers, and creative variants.
- Signal Intel Use when consolidating intent, product usage, and third-party signals
- Account Health Framework Use to score accounts, flag risks, and standardize remediation triggers.