Routing Rules
Create intelligent routing logic based on document attributes, request type, risk score, or custo…
by thelobbi · MIT
The skill
Create intelligent routing logic based on document attributes, request type, risk score, or customer profile. Use when building workflow routing for insurance claims, loan applications, or compliance reviews.
Routing Rules Design
Design attribute-based routing rules for business process automation:
- Identify routing dimensions: What attributes determine the route? (type, amount, geography, product line, risk tier)
- Map rules to destinations: Which team/system/queue receives each combination?
- Handle exceptions: What happens when no rule matches? Who receives unclassified items?
- Priority ordering: When multiple rules match, which wins?
Output routing rules as a decision table:
| Attribute 1 | Attribute 2 | Destination | Priority |
|-------------|-------------|----------------|----------|
| claim_type | amount | claims_team | 1 |
| ... | ... | ... | ... |
Also generate the routing logic as pseudocode and identify any data enrichment needed before routing can occur.
Use this skill
Connect your agent to the Skill Store MCP server and ask for it by ref: thelobbi/routing-rules-4288684094.
Details
- Publisher
- thelobbi
- Category
- Business › Operations & productivity
- License
- MIT
- Updated
- 2026-10-08
References
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