Skill Store 33

Zoom Cobrowse Sdk

Guides building Zoom Cobrowse SDK browser co-browsing sessions, covering customer page and agent con

by openai · MIT

The skill

Guides building Zoom Cobrowse SDK browser co-browsing sessions, covering customer page and agent console setup, session PINs or links, auth tokens, allowed origins, SDK loading, privacy masking of blocked elements, remote assist permissions, and debugging CORS, CSP, and third-party cookie issues. Use when a support workflow needs a live shared browser session between a customer page and an agent console, and not when choosing among Zoom Contact Center, Virtual Agent, or Video SDK.

Zoom Cobrowse SDK

Use this skill after the support workflow is clearly a browser co-browsing experience. If the user is still choosing between Zoom Contact Center, Virtual Agent, Video SDK, or Cobrowse, route through start or plan-zoom-product first.

Workflow

  1. Confirm the role model: customer page, agent console, session initiation, and how the PIN or link is handed off.
  2. Check auth and session setup before UI work: tokens, allowed origins, environment variables, and SDK loading.
  3. Design privacy controls early: masking rules, blocked elements, remote-assist permission boundaries, and audit requirements.
  4. Implement the minimal lifecycle first: initialize, start or join, subscribe to events, reconnect, and end.
  5. Add advanced capabilities only after the base session is stable: annotations, multi-tab persistence, custom PINs, and remote assist.
  6. When debugging, isolate browser support, CORS/CSP, token generation, third-party cookie behavior, and SDK event errors.

References

Use this skill

Connect your agent to the Skill Store MCP server and ask for it by ref: openai/zoom-cobrowse-sdk-68750702110.

Download SKILL.md · Markdown version

Details

Publisher
openai
Category
Software Development › Frontend & UI
License
MIT
Updated
2026-10-08

References

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